Competition is fierce in today’s business world. Selecting one of the best CRM software options for 2016 gives your company the edge it needs to function at an optimal level in the current market. Can you imagine trying to run a successful business today with a Rolodex and manila file folder system containing vital customer information?
CRM stands for customer relationship management software. CRM software enables you to centralize customer information, automate marketing interactions, provide business data and expedite communications for increased productivity.
Just as no two snowflakes are alike, companies have different needs, structures, goals, and sizes. Finding the correct CRM software to suit your business needs requires knowledge of the available options. We have compiled information about a few of the top CRM software choices of this year to assist you in the decision-making process.
The best CRM software for all business types is Salesforce. It is a customizable cloud-based CRM software which allows you to access your data when and where you need it, even from their mobile app. Salesforce’s small business solutions provide all-in-one software that includes: contact management, generation of leads, opportunity management, sales projections, workflow computerization, teamwork tools and much more in an easy to use format. The software has a social media function and news feed that works like Facebook. Pricing starts at $25.00 per user per month limited to five users.
The best CRM software for micro-businesses is Insightly. The easy to navigate software features contact management, task management, opportunity management and detailed sales reports in one package. It is a cloud-based CRM software that is scalable to meet your business needs. Insightly is accessible from your smartphone or tablet. The software is also very cost-effective with paid plans starting at $12.00 per user per month and offers a free version for a trial run.
The best free CRM software is Zoho. If you have a very small company with no more than ten employees, this choice allows you to test out CRM software and see how it will best fit the needs of your business. Offered features include; gathering leads, managing contacts, automating workflow, and analytics. This software is also cloud-based which keeps your business information readily accessible. Bear in mind that functionality of the software is limited and not suited for rapidly growing businesses. However, the company also offers paid plans that start at $12.00 per user per month for greater options and capabilities.
CRM software comes in a variety of options and price points to meet your business needs. Nerds In A Flash can assist you in implementing the correct CRM management software for your business. We provide managed services and IT consulting for businesses in the San Antonio and Austin areas. Contact us today for more information.